A social media will not be successful without the presence
of community, so it is the responsibility of social media to keep and maintain
a sense of togetherness in the community. Similar condition is also experienced
by Periscope, where they continuously introduce new features to meet the needs
of users.
One of the newest features is the
comment moderation feature. This decision is based on the increase of spam
comments or rude comments on a number of broadcasts. From the beginning
Periscope did want to provide open live streaming platform, and this openness
certainly comes with its own consequences.
Periscope's comment moderation runs
transparently and relies on input from the viewers. So when users are watching
videos, they can report spam comments or abusing comments. Afterwards, the
voting process will be conducted with a number of other viewers with the
purpose of asking their opinions about the comments; whether the comments are
spam, abusing, or just normal.
The voting results will be shown to
all voters. If a majority of voters select spam or abuse, then the creator of
the comment will receive a notification that he/she could not participate in
the chat column for a while.
According to Periscope, the
moderation system is certainly not going to disrupt the broadcast process, both
for the viewers and broadcasters. The broadcasters are also able to choose if
they want no comment moderation in their broadcasts, while the viewers can also
ignore the voting by selecting the option in the settings first.